FAQ
-
Do I pay extra to book with FERÐ?
No. Our planning and booking services are complimentary. We earn commission directly from our travel partners and hotels, meaning you get our expertise, perks, and personalized service at no additional cost to you.
-
What are the perks of booking with FERÐ?
When you book through FERÐ, you often receive exclusive benefits such as complimentary breakfast, early check-in and late check-out (when available), resort credits, room upgrades, and VIP recognition. These are perks that aren’t usually available when booking directly online.
-
Can FERÐ help me even if I already found a hotel I like?
Absolutely. Just send us the hotel name and your preferred dates—we’ll handle the booking and make sure you get any perks or upgrades available through our network.
-
What kinds of trips do you plan?
From weekend getaways to multi-country adventures, honeymoons, and family vacations—we design every trip around your travel style. We love everything from five-star luxury escapes to immersive, boutique stays that tell the story of a place.
-
Do you only book hotels?
Hotels are our specialty, but we can also assist with flights included in package vacations, transportation, tours, and full itinerary curation when requested.
-
How does the booking process work?
You submit a travel inquiry through our website.
We connect to learn your preferences, travel dates, and budget.
We curate hotel options and experiences tailored to your trip.
Once you confirm your choice, we handle the booking and secure any available perks.
-
I found a cheaper price on Expedia for my hotel — why should I book with you?
Online travel sites sometimes offer promotional rates, and that’s totally fine to explore. If you find something lower, just share it with us. Whenever possible, we’ll work with our partners to match the rate — and you’ll still receive the added value that comes with booking through FERÐ:
• Complimentary breakfast (at participating properties)
• Room upgrades when available
• Early check-in & late check-out requests
• VIP treatment and personalized arrival notes
• A real human advocate if anything changes during your stayThink of us as your travel concierge — you get the same (or better) price plus perks, trusted support, and a seamless experience from the moment you start planning to the moment you check out.
-
Can I make changes or cancellations?
Yes—each booking has its own cancellation policy based on the hotel or travel partner. We’ll always inform you of the terms before finalizing any reservation.
-
How do I get started?
You can start by filling out our Travel Inquiry Form in the Contacts page or by emailing us directly (josephlopez@ferdtravel.com). From there, we’ll connect to begin crafting your journey.